Past event
A Picture is Worth 1,000 Words: The Importance of Educating Your Clients
A free webinar on how using digital tools to deliver client education can save time and drive ROI.
Thursday, April 3rd, 2025 · 12pm CT / 1pm ET
Online webinar
This webinar has taken place. Contact us to ask about future sessions.
In this webinar we will cover
Key strategies for leveraging technology to enhance your veterinary clinic’s efficiency and client satisfaction:
- Technology in the Veterinary Clinic: Understanding the role of digital tools in modern practices.
- Identifying Client Needs: How to tailor your services based on client demographics and preferences (digital natives, email, text, autofill forms, video).
- Educating Clients with Technology: Best practices for delivering the right information at the right time.
- Creating Efficiencies: How digital solutions can streamline clinic workflows and reduce time spent on administrative tasks.
- Digital-First Approach: Save time by minimizing paper forms and optimizing processes with automation (e.g., automated intake and surgical consent forms).
- Common Questions Clinics Have: Addressing frequent client inquiries before and after procedures to improve communication.
Join us to learn how adopting these tech-driven solutions can transform your clinic and improve both client and team experiences.

Presented by
Debbie Boone
BS, CVPM, President – Debbie Boone Consulting, LLC
Debbie Boone, BS, CVPM, Fear FreeSM Certified, has worked for the veterinary profession for more than 40 years. She is considered an expert in team communication, creating positive practice culture, and developing operations efficiency for veterinary practices, and is the author of “Hospitality in HealthCare”.
